Tennyson Grass Machinery
Kildalton, Piltown, Kilkenny
Tel: 051 643438
Mobile: 086 2509270

Delivery Information

Delivery Info


We ship most orders with DPD Couriers

When going through the payment process with our sales staff you will be asked to provide delivery and contact details for the courier. We will endeavour to deliver the products to you within 3 working days of your order within the island of Ireland, where this is practical. However, products are subject to availability and delays may sometimes occur that are outside of our control. Any dates specified for delivery are therefore approximate only.

If delivery is delayed for more than 21 days, you have the right to contact us and refuse to accept the Products. In these circumstances, we will refund any money paid by you for those Products and any delivery monies you have been charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or do not supply those Products.

At the time of delivery you will be required to validly sign-off on the delivery of the Products, after which time the Products become your sole responsibility

 

Typical Pricing With-in Ireland:

Accessories - €10.00 charge to any county, unless otherwise stated

Chainsaws - €15.00 charge to any county, unless otherwise stated

Hedge trimmers - €15.00 charge to any county, unless otherwise stated

Strimmer’s - €15.00 charge to any county, unless otherwise stated

Lawnmowers - €20.00 charge to any county, unless otherwise stated (some models will need to be sent on a pallet incurring an additional charge)

Ride on mowers - Price varies depending on location, call us today for more information or a quote to your county.


Accepting Delivery:

We deliver throughout the island of Ireland; all deliveries must be signed for so please ensure someone is available. Delivery is between 9am and 5pm Monday - Friday (excluding bank holidays).

We cannot provide a specific delivery time to customers as it depends solely on each individual couriers schedule.

We do NOT deliver to PO boxes. All items are sent by recorded delivery and tracked via a number of reputable carriers, including Fastway, An Post and DPD. The delivery address must be an address within Ireland and cannot be a freight forwarding location.

Please check all deliveries for any damage prior to signing, as once signed for in good condition, you will then become the owner of the items and Tennyson Lawnmowers will not be liable for their loss or destruction.

You are required to inspect your goods when you take delivery of them. You will be required to note any damage on the delivery documentation which is presented to you by the carrier for signature. In all other cases you will be required to notify us in writing by emailing sales@tennysonlawnmowers.ie of any damage on delivery or shortages within two days of delivery. We will not be liable for any damage on delivery to any of the goods unless we are notified within the time period specified above.

Please notify us immediately if any incorrectly supplied goods have been sent to you. It is your responsibility to inform us at sales@tennysonlawnmowers.ie within 24 hours of delivery if any item has been incorrectly supplied.

Proof of Delivery of products(s) shall be good evidence of delivery of the specific product(s) as requested by the customer and no question shall be raised as to delivery of individual items therein. Risk in respect of goods transfers to you the buyer upon execution of delivery docket.

We send all our goods by courier. They will deliver the product to your home and take it off the truck by tail lift but the courier will not bring the products into your property due to insurance reasons. It is therefore your responsibility to arrange the necessary equipment or man power required in order to move the products to the desired place.

You must advise at the time you place your order via the website of any difficulties that may be involved in the delivery (such as narrow entries). If you do not state the situation correctly and on arrival the delivery contractor deems it to be a difficult location you will be liable for any extra charges including redelivery fees.

Remote Islands:

A limited number of remote Islands off the Irish Coast are not covered by our courier service. Our customer service team will inform you immediately if this applies to your order.

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