Delivery Information
Delivery Info
We ship most orders with DPD Couriers
When going through the payment process with our sales staff
you will be asked to provide delivery and contact details for the courier. We
will endeavour to deliver the products to you within 3 working days of your
order within the island of Ireland, where this is practical. However, products
are subject to availability and delays may sometimes occur that are outside of
our control. Any dates specified for delivery are therefore approximate only.
If delivery is delayed for more than 21 days, you have the right to contact us
and refuse to accept the Products. In these circumstances, we will refund any
money paid by you for those Products and any delivery monies you have been
charged. However, we will not be responsible for any other losses, costs,
damages or charges that you may suffer if we delay in supplying or do not
supply those Products.
At the time of delivery you will be required to validly sign-off on the
delivery of the Products, after which time the Products become your sole
responsibility
Typical Pricing With-in Ireland:
Lawnmowers - €30.00 charge to any county, unless otherwise stated (some
models will need to be sent on a pallet incurring an additional charge)
Ride on mowers - Price varies depending on location, call us today for more information or a quote to your county.
Accepting Delivery:
We deliver throughout the island of Ireland; all deliveries
must be signed for so please ensure someone is available. Delivery is between
9am and 5pm Monday - Friday (excluding bank holidays).
We cannot provide a specific delivery time to customers as
it depends solely on each individual couriers schedule.
We do NOT deliver to PO boxes. All items are sent by
recorded delivery and tracked via a number of reputable carriers, including
Fastway, An Post and DPD. The delivery address must be an address within
Ireland and cannot be a freight forwarding location.
Please check all deliveries for any damage prior to signing,
as once signed for in good condition, you will then become the owner of the
items and Tennyson Lawnmowers will not be liable for their loss or destruction.
You are required to inspect your goods when you take
delivery of them. You will be required to note any damage on the delivery
documentation which is presented to you by the carrier for signature. In all
other cases you will be required to notify us in writing by emailing sales@tennysonlawnmowers.ie of
any damage on delivery or shortages within two days of delivery. We will not be
liable for any damage on delivery to any of the goods unless we are notified
within the time period specified above.
Please notify us immediately if any incorrectly supplied
goods have been sent to you. It is your responsibility to inform us at tennysonlawnmowers@gmail.com within
24 hours of delivery if any item has been incorrectly supplied.
Proof of Delivery of products(s) shall be good evidence of
delivery of the specific product(s) as requested by the customer and no
question shall be raised as to delivery of individual items therein. Risk in
respect of goods transfers to you the buyer upon execution of delivery docket.
We send all our goods by courier. They will deliver the
product to your home and take it off the truck by tail lift but the courier
will not bring the products into your property due to insurance reasons. It is
therefore your responsibility to arrange the necessary equipment or man power
required in order to move the products to the desired place.
You must advise at the time you place your order via the
website of any difficulties that may be involved in the delivery (such as
narrow entries). If you do not state the situation correctly and on arrival the
delivery contractor deems it to be a difficult location you will be liable for
any extra charges including redelivery fees.
Remote Islands:
A limited number of remote Islands off the Irish Coast are
not covered by our courier service. Our customer service team will inform you
immediately if this applies to your order.